Deleting Participant Applications & User Accounts

In this article, we’ll be discussing how to delete participant profiles, individual participant applications, host profiles and host users.

Deleting Host Applications & User Accounts

In this article, we’ll be discussing how to delete host profiles and user accounts.

Directing Participants To Your Programs

There are three main ways that you can direct potential participants to complete your application forms inside Hanover.

'On review' - How It Works

In this article, we’re going to discussing the ‘On review’ feature, how it works and how you can use it effectively in your business.

Field Types In Hanover

When you create a field in Hanover, the type of information you want the property to collect and store will determine the field type to select.

Customising Substages

In this article, we'll be showing you how to customise your substages inside Hanover ⛓️

Sharing Documents/Resources For Download

In this article, we will show you how you can use Content to link to shared documents so that your Participants & Hosts can download them and then re-upload to the Documents sections of their application.

Controlling Host Searching In The Host Portal

In this article, we'll be discussing how you can control a Host's ability to search for Participants and also how to set the criteria that they are able to search by.

Exporting Data In CSV File

In this article, we'll be showing you how to export your data as a CSV file as well as control the data that is included in the export.

Archiving Documents

In this article, we'll be showing you how to archive documents that have been previously uploaded and where to find them once they've been archived.

What File Types Can Be Uploaded To Hanover

In this article, we will discuss what file types can be uploaded to Hanover in different areas.

Managing Leads Inside Hanover

Here is a video tutorial that explains more about how you can manage leads inside Hanover.

Notifications

In this article, we'll be showing you how to consolidate all of your email notifications into one, 'Daily Digest' email.

Resetting Your Account Password

In this article, we'll show you how you can reset your Hanover account password.

Setting Form Sections & Documents To Show At Different Stages/Substages

In this article, we'll be showing you how to set your form sections and documents to show at different stages of our process.

Turning System Generated Emails On / Off

In this article, we'll be showing you how you can toggle the emails that are sent by the Hanover system on and off.

Feature Explanations

In this article, we'll be explaining what each feature inside Hanover does so that you can best use it for your business.